Timeless Title & Settlement LLC

Timeless Title & Settlement is a woman-owned, non-attorney settlement company serving the Greater Richmond area with residential closings and title insurance. Led by founder Juanita, the team coordinates contracts from ratification to the closing table, gathers documents from all parties, issues title commitments, and arranges policies for lenders and owners. Juanita brings 40 years of experience in title and settlement work, and the office offers 85+ years of combined experience, pairing hands-on service with secure, modern tools such as an online portal for safe document exchange.

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Customer Experience: What to Expect When Working With Timeless Title & Settlement

Timeless Title runs on a “kitchen table” ethos—approachable, candid, and focused on helping you feel comfortable with a major life purchase. Once your contract is in place, the team opens the file, coordinates with your lender, real estate agents, and the seller’s side, and keeps you informed about what to expect at each step. You’ll receive a copy of the title commitment to review prior to closing, so the information that will appear in your policy is not a surprise. Because Timeless Title is a settlement and title company, not a law firm, they do not provide legal advice; when a matter requires an attorney, they’ll tell you plainly and point you in the right direction.

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Juanita emphasizes responsiveness and clarity. The office uses a secure portal for sensitive information, answers practical questions quickly, and reads between the lines to identify the stressors buyers often struggle to articulate. If something in the transaction feels off—repairs, timelines, loan conditions—they help you understand what’s typical versus what may need attention, and when to involve your agent. Experience is the throughline: Juanita and her team have collectively decades in the Richmond market and manage the mechanics of closing efficiently, which can often be more cost-effective than attorney-managed settlements for straightforward transactions.

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"Working at the highest level of integrity has always been most important to me, and I want people to feel comfortable asking questions.”
— Juanita, Founder, Timeless Title & Settlement

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Title & Settlement Tips for RVA Homeowners

• Know who does what: A settlement company coordinates the closing and title insurance; it does not give legal advice.
• Understand lender vs. owner’s policies: The lender’s policy ensures the lender has a valid, enforceable lien on the property and ends when the loan is paid off. An owner’s policy protects you, the homeowner from covered title discrepancies arising prior to your purchase of the property.
• Buy the owner’s policy at closing: It’s a one-time purchase available only when you buy the property.
• Coverage lasts long term: Your owner’s policy remains in effect for the time you own the property, and it can still protect you even after you sell under certain conditions.
• Bring your policy when refinancing: Provide your owner’s policy at future refinances to request a reissue rate on the new lender policy, which can reduce cost.
• Use the secure portal: Share personal and financial documents through the portal rather than email to reduce risk and keep everyone organized.
• Ask early, ask often: If a deadline slips or a repair feels unresolved, speak up. Your settlement agent can explain what’s normal for your loan program and timeline.
• Match expectations to the contract: Work with your agent and settlement company to confirm who is responsible for items like repairs and deliverables so closing day is smooth.
• Decide when you need an attorney: Most routine purchases don’t require legal advice; when a contract dispute or complex legal question appears, your settlement agent will refer you to an attorney.
• Juanita and her staff at Timeless Title are quick to act when a legal question arises. They have the ability to refer you to a real estate attorney or litigation attorney depending on the issue.

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Bottom line: Timeless Title & Settlement delivers a calm, clear, and experienced path to the closing table—offering secure processes, practical guidance, and an owner’s-policy mindset that helps Richmond buyers protect their largest investment.

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Profile credit: Insights provided by Juanita Jordan, Founder, Timeless Title & Settlement.

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Location

9291 Laurel Grove Rd.

Suite 95-D-9

Mechanicsville, VA 23116